Terms & Conditions
Cancellation & Refund Policies
1 – Changes & Cancellations:
1.1 – You can cancel your ticket anytime after purchase;
1.2 – If you cancel, your originally booked space will be given up;
1.3 – If you cancel, you'll need to acquire or purchase another ticket to attend the event;
1.4 – Refund requests will follow our Refund Policy, as stated below.
2 – Changes:
2.1 – You can change your reservation once for free, and after that, fees may apply;
2.2 – Changes to your reservation are only possible until 3 days before the event;
2.3 – Changes are only allowed if the desired date is not sold out;
2.4 – The new desired date must be within 7 days of the original date.
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3 – Cancellations from guests:
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Please keep in mind that seating for this event is limited, and any cancellations made later than 7 days before the event represent a loss for the company.
3.1 – You are entitled to a 100% refund (minus a 1€ cancellation fee per person) if you cancel your ticket a week (or more) before the day of the event;
3.2 – Full refunds will be provided for cancellations made over one week in advance. For cancellations made over 72 hours in advance, a 50% refund will be provided. No refunds will be given for cancellations made less than 72 hours in advance.
3.3 – Failure to comply with our Terms & Conditions stated in this document will not grant you any refund rights.
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4 – Cancellations from Boat Party Split:
4.1 – We will refund 100% or (to the best of our ability) reschedule all guests if the event has to be cancelled due to reasons outside of our control, such as bad weather, boat problems, or any other issue that may compromise the safety of our event.
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Event Terms & Conditions
5 – Entry Policies:
5.1 – Only sealed water bottles are allowed onboard; outside alcohol is not allowed;
5.2 – You can hand in outside alcohol before the event, and it will be returned at the end of the event;
5.3 – If you are caught with outside alcohol on board, it will be confiscated by the personnel and not returned at the end of the event;
5.4 – It is mandatory for every guest to follow instructions from the Boat Party Split personnel at check-in for the event, during and at the end of the event.
5.5 – You must present your purchased ticket before boarding. An ID may be requested at any stage of the event;
5.6 – Overly intoxicated guests will not be allowed to access the event, and their tickets will be cancelled without refund rights.
5.7 – Check-in closes at 1:50 pm, and we reserve the right to resell and/or disallow entry if you do not check in by this time without any prior notification.
6 – Bar Policies:
6.1 – Onboard personnel have the right to deny drinks to any guest if they feel it may compromise the safety of the guest or any other guest;
6.2 – ID may be requested at any time for any purchase made on board if the buyer appears to be under 25 years of age, to ensure they are of legal drinking age (18).
7 – Liability Policies:
7.1 – Everything on and inside the boat is Boat Party Split/Delfin Nautica d.o.o. property;
7.2 – Guests will be held responsible for any damages to Boat Party Split/Delfin Nautica d.o.o. property;
7.3 – Guests responsible for any damage to Boat Party Split/Delfin Nautica d.o.o. property will be financially charged according to the financial prejudice;
7.4 – If a guest refuses to pay for damages to any Boat Party Split/Delfin Nautica d.o.o. property, the personnel will refer to local enforcement;
7.5 – Boat Party Split/Delfin Nautica d.o.o. cannot be held responsible for any item lost by a guest during an event and not found by the personnel while cleaning the boat.
7.6 – Boat Party Split/Delfin Nautica d.o.o. has ensured the safety of all guests, by communicating both on the microphone and posters around the boat of the rules/things that can and can't be done onboard, any injury suffered by guests will be consider their responsibility, and Boat Party Split/Delfin Nautica d.o.o. will not be held liable for it.
7.7 – Disclaimer: The itinerary is subject to weather and safety conditions and can change any time at the discretion of the captain without previous notice (this happens in average 5% of all tours / its rare to happen)
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8 – Content Policies:
8.1 – By purchasing a ticket, guests are giving Boat Party Split/Delfin Nautica d.o.o. and their personnel the right to use any content created during the event, such as photos and videos, to promote the brand and future events on the company's website and social media;
8.2 – If a guest feels offended or wants to remove their image from any clips, stories, photos, or any other content created during the event, they can request the item be removed at hey@splitboatparty.com
After-Party Policies
9 – Entry & Venue Policies:
9.1 – Boat Party Split/Delfin Nautica d.o.o. will not be held liable if a guest is denied entry to the after-party due to excessive intoxication, bad behavior, or failure to arrive at the specified time;
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IMPORTANT: Vanilla is the busiest club in Split, therefore admission for our guests is only between 11:30pm and 1am, keep in mind that there's always a line outside... if you fail to arrive at the door by 1:00am you will no longer get free entry.
- Certain days the after party will start at 11pm, so make sure to pay attention to the crew and the announcements on the microphone, that way you can avoid disappointment and make sure you get free entry.
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9.2 – As the after-party is not owned by the Boat Party Split/Delfin Nautica d.o.o. company but by a third party, Boat Party Split/Delfin Nautica d.o.o. cannot be held liable for anything that occurs within it.
9.3 – Once inside the after-party, the venue's Terms & Conditions apply.